travelGOO - The trial and tribulations of frequent fliers

This is where we the frequent flier will chronolog our stories from our flights which happen quite regularly. So there is very little that we do not come across.

Tuesday, January 17, 2006

Bloody Travel Agents

At the office we use ResEx, not sure who they are, but when I have to deal with a live body things get messed up. Last week I phoned to change this week's trip so I wasn't working on a holiday. A tather simple change, a few more $$ and we should be on our way. However, last night I went to check in and wasn't able to. Knowing this usually means my reservation hasn't been ticketed. So I had to ring up the travel agent, for a fee of $30 to have them check their work and make sure the trip was ticketed. It wasn't. So once they fixed that I was still blocked from using the on-line check-in since I had already attempted. Thanks to their incompetence, I have to pay more flight change fees, travel agent charges and be inconvienced from my normal morning flight routine, not to mention, since I couldn't check-in on line there was no telling what was going to happen when I got to the airport in the morning. Hoping for a good travel day that hinges on the competence of a travel agent is never good odds.

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Rich
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Sent from my crackberry.

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